Análisis de la Gestión de Calidad de las empresas del sector textil de la ciudad de Cuenca - Ecuador, año 2019

Abstract

Abstract:The purpose of this research is to make an analysis of quality management in companies of the textile sector in the city of Cuenca in 2019, because this is a factor that is taken into consideration to increase the competitiveness of companies, something that the sector requires to improve its position in the market at national and international level. The research is based on the descriptive, cross-sectional method, where a sample of 27 textile companies registered in the Superintendence of Companies, Securities and Insurance of the city of Cuenca is managed. The results represent two aspects: characteristics of the company and quality management. In the first instance, the age of the companies stands out, which are mostly young and familiar; Likewise, they do not have, for the most part, recognition of quality management, which negatively influences exports. It is evident that continuous improvement processes and technological innovation are carried out, however, it is necessary to reinforce processes to implement the ISO standard that allows them to compete internationally. Based on this, a proposal for improvement is designed for problems encountered with a referential budget.