Cuidado humanizado de enfermería en pacientes ingresados en el área de Gineco-Obstetricia del Hospital Isidro Ayora de la ciudad de Loja, periodo diciembre 2019- febrero 2020.

Abstract

Abstract: Objetive: To evalute the perception of the patients about the humanized care of the nursing staff in the Gyneco-Obstetrics service of the Isidro Ayora Hospital in the city of Loja in the period December 2019-February 2020. Method: quantitative, analytical, descriptive cross sectional analysis, sample of 45 patients who met the silver criteria for inclusion. As technique the direct interview, information from the medical records and as a tool "Perception of Humanized Nursing Care (PHNC) 3rd version". Results: in its entirety were female sex aged between 24-28 years with a high school education that represent 47% of single women with 58%. In the categories, it is exposed that 63% of users always received timely care, 68% always had a favorable communication and 65% always perceived the good qualities of the nursing personnel. Conclusion: High school single users aged between 24-28 years, perceiving good behavior in the personalized service of nursing staff at the Isidro Ayora hospital in the city of Loja.