Identificación del estrés laboral crónico, en los profesionales al cuidado de los niños de una Casa Hogar Infantil ubicada en la ciudad de Cuenca, año lectivo 2020.

Abstract

Abstract:The purpose of this research is to evaluate the levels of work stress in the personnel working in a "Children's Home" in the city of Cuenca, province of Azuay, during the year 2018. Forty caregivers were evaluated, 20 of them are formal or professional and 20 are informal. The research was quantitative, descriptive and cross-sectional. The data were obtained through the application of instruments such as: AD HOC questionnaire that evaluates sociodemographic characteristics, Maslach Burnout Inventory (MBI), load interview for formal caregivers, life satisfaction scale, GHQ-28 questionnaire, Carver's coping scale, MOSS social scale and Brief Resilence Scale. According to the results obtained, it can be seen that both sexes (female and male) presented low levels of emotional exhaustion and depersonalization. Likewise, 65% did not present work overload and a high percentage as 52% have a high life satisfaction according to their work environment. In other words, the study indicates that there is no chronic work stress in the workers of the children's home.