Diseño y propuesta de implementación de mapa de riesgos, plan de mitigación y auditoria basada en riesgos para el componente cartera y convenios de Clínica de Especialidades Nuestra Señora del Cisne Clicisne Cía. Ltda., de la ciudad de Nueva Loja, período 2018.

Abstract

Abstract:The present work focuses on the risk map i.e. the correct identification and assessment of risks that is a transcendental element in the management of companies, considering an increasingly competitive environment, and mitigation plans that is an alternative tool to the control schemes in force in Ecuador. With this research, the objective of designing this tool has been achieved, using different auditing techniques such as direct observation and the application of risk assessment matrices, the inherent risk that exists in the portfolio and agreement process of the Clinic has been established, which has been communicated to the administrative side, agreeing to follow up on the mitigation plan with the corrective , recommendations, actions, managers, schedule, resources and management indicators that resulted from the audit carried out. This contribution will contribute to changes that benefit the administration of the portfolio and agreement process of the Our Lady of the Swan Specialty Clinic.