Análisis de prácticas de gestión de conocimiento en el Instituto Superior Tecnológico Tsa´chila año 2020

Abstract

Abstract:Knowledge Management Practices are key tools for the development of organizations, especially for institutions that transmit knowledge, such as universities. The organizational culture oriented to Knowledge Management allows finding strategies for decision-making and thus improving the economic or social performance in companies. In the present work, the Knowledge Management Practices of the Tsa'chila Higher Technological Institute located in Santo Domingo de los Colorados were analyzed. This analysis was carried out through a survey, thus identifying the most important, most used and implemented practices in the Institute. The results in the first place allowed an analysis of the current situation of the Institute in terms of knowledge management and its practices, finding that the management of electronic documents, Business Resource Planning and corporate education are knowledge management practices. most important for the Institution. . These results were complemented by an interview in order to know the real situation of said practices. Finally, a proposal of strategies was made to enhance its use for the benefit of the organization, thus eliminating repetitive actions.