Análisis de las capacidades organizacionales y de los factores del talento humano para la productividad de las empresas del Ecuador para el año 2020

Abstract

Abstract:The objective of this study was to analyze the contribution of organizational capabilities and human talent factors to innovation and competitiveness of SMEs in Ecuador, through an exploratory method in which 61 companies from the city of Quito from segment G of the ISIC participated. The results obtained from the survey with Likert rating scale and focused on blocks of: quality, absorptive capacity, knowledge and mechanisms of social integration and results of the organization, showed a high degree of conformity with what was proposed, thus, to give a concrete contribution the company IMPORTADOR FERRETERO TRUJILLO was chosen as a case study, which concluded with the development of a proposal for improvement that responds to current market demands. It is determined that the implementation of management practices and the ability to apply knowledge in SMEs, was affected by the pandemic, mainly by the implementation of teleworking, the organizational culture was affected, preventing a transfer of knowledge between employees in a controlled and effective way.