Identificación de factores de Riesgos Laborales Psicosociales en trabajadores del área de software financiero del sector norte de Quito durante el año 2021

Abstract

Abstract: This paper analyzes the influence of the main psychosocial risk factors in workers of a private company, which focuses on the financial software business, in the northern sector of the city of Quito during 2020, in which It was established as a sample of 20 collaborators of Ecuadorian nationality and 20 collaborators of foreign nationality.Various questionnaires were used as study instruments that will evaluate the levels of burnout, mental health, and resilience, such as the batteries of: Ad Hoc Questionnaire, Maslach Chronic Work Stress Inventory [MBI-GS], Copenhagen Psychosocial Questionnaire, Psychological capital questionnaire, Depression, Anxiety and Stress Scales (DASS -21), UCLA Loneliness Scale, Resilience Scale 14 items (RS-14).The results obtained from this study indicate that there are nosignificant differences in both groups of collaborators, although there is evidence of a trend towards the difference in the means and normal levels between the group of collaborators of Ecuadorian nationality and the workers of foreign nationality specifically in job stability factors and job conditions.