Liderazgo transformacional y su impacto en el desempeño de la asociación de compañías de repuestos stockfork de la ciudad de machala, año 2020

Abstract

Abstract:This research refers to transformational leadership and its impact on performance, this study was conducted at the Stockfork S.A. Association of spare parts companies. from the city of Machala year 2020; and whose objective was to determine the correlation between Transformational Leadership and W ork Performance, for which a cross-sectional and quantitative research approach was used with a deductive method, since the variables were observed and evaluated through the application of multifactorial questionnaires of Leadership (MLQ) of Bass to a population that included the manager and thirty-six partners, to whom a questionnaire was also applied to evaluate job performance, showing as results a lack oftransformational leadership, which has had a negative impact, causing the inability to develop a effective work team, without meeting organizational goals due to lack of clarity in the roles and responsibilities of the partners, evidencing impolite treatment, harming the work environment, impacting customer service and attention. Therefore, a proposal for the theoretical-practical strengthening of transformational leadership for all associat es is proposed.