Planificación de un sistema de gestión de seguridad del transporte de pasajeros para la Empresa de Transporte Urbano Valle del Quimi VAQUIN

Abstract

Abstract: Currently, insecurity rates in transportation have increased significantly. Therefore, this project seeks to design a management system for security to improve the transportation of the Urban Transportation Corporation 'VAQUIN' of Chimi Valley. Through a systematic process, the risks faced by employees are identified. users. The results show that only 17% of those surveyed always recognize the risk and 50% receive security training only "sometimes." Furthermore, half consider that the safety management system is inadequate. Based on these findings, it has been introduced a comprehensive system that includes clear policies, emergency protocols, regular training and technology such as GPS, surveillance cameras and panic buttons. Safety measures are recommended, such as increased lighting at stations and strict controls. The program will be implemented in three phases: planning, implementation and evaluation continuous, and assurance of quality and efficiency. The system is expected to reduce the crime and accidents, improve user confidence and reinforce the image of VAQUIN.