Desarrollar un sistema digital para optimizar el proceso de inscripción a cursos y eventos presenciales de integración para migrantes latinoamericanos en Italia

Abstract

Abstract: This paper develops a digital registration system for the Univeritas Group Association, aimed at optimizing the registration and management processes for courses and events aimed at Latin American migrants in Italy. Based on agile methodologies and advanced technologies such as Spring Boot, Vue.js and PostgreSQL, the system addresses critical issues related to efficiency, accessibility and data security. Among its most notable features are the automation of registrations, the management of participants and the generation of reports through a personalized Dashboard based on the type of user. The tests carried out showed a high level of usability, with an average score of 81.8 on the SUS scale. In addition, through specialized tools, the reliability of the system was confirmed in terms of security and performance. On the other hand, the system was designed to comply with international accessibility standards, which increases the reliability of a better user, social and inclusive experience. This project not only addresses the immediate needs of the Association, but also positions itself as a replicable model in similar contexts, promoting social integration and the use of inclusive technologies. Its implementation reinforces the relevance of ICTs as key tools for transformation and sustainable development in multicultural environments.