Análisis de la importancia de los riesgos psicosociales en los gestores de riesgos

Abstract

Abstract: The present study is focused on analyzing the impact that the pandemic left on risk managers, especially firefighters, ambulance personnel and first aid groups, with respect to psychosocial risks. A mixed methodological approach was used, using a survey to collect statistical data, an anxiety and burnout syndrome assessment scale questionnaire, and an interview to obtain detailed experiences from risk managers. The results showed that 58% of the high risks of the risk managers belong to the recovery dimension in which free time after work is included, 56% is part of the medium risks, belonging to the load and rhythm. of work. In addition, 52% experienced other important points such as a significant or extreme increase in workload, which can generate greater pressure, exhaustion and increase the probability of making errors, impacting the quality of work and the well-being of managers. Regarding emotional and psychological support, while 40% found adequate support, the remaining 40% considered it deficient or very deficient. This lack of support can contribute to stress and anxiety, reducing managers' ability to manage their responsibilities effectively and maintain their mental health.