Salud mental, capital psicológico y satisfacción laboral en trabajadores de la ciudad de Santo Domingo

Abstract

Abstract: The objective of this research was to determine the prevalence of anxiety, depression, and stress, as well as the levels of psychological capital and job satisfaction among workers in Santo Domingo in 2024. This was a quantitative, non-experimental study with a cross-sectional and descriptive design. The sample consisted of 54 workers, and data were collected using the DASS-21 scale for mental health, the PCQ-24 questionnaire for psychological capital, and the SL-15 scale for job satisfaction. The results showed that 5.55% had severe/extremely severe anxiety, 3.70% had severe distress, and 1.85% had extremely severe depression. Regarding psychological capital, the average scores were 35 for hope, 33 for efficacy, and 32 for resilience and optimism. Job satisfaction reached average scores of 44 for extrinsic satisfaction, 38 for intrinsic satisfaction, and 82 for overall satisfaction. The main issue identified among workers was severe and extremely severe anxiety, while the levels of psychological capital and job satisfaction were very good, as they were above the benchmark.