Prevalencia de la salud mental, capital psicológico y satisfacción laboral en trabajadores de instituciones públicas y privadas en la ciudad de Tulcán. Año 2024

Abstract

Abstract: The study focuses on analyzing the prevalence of mental health, psychological capital and job satisfaction in public sector workers in the city of Tulcán in the year 2024. This analysis was carried out using a quantitative, non-experimental, transversal and of an exploratory and descriptive nature, with a non-probabilistic accidental sample of 55 workers. For data collection, instruments such as sociodemographic and work questionnaires (Ad-hoc), Stress, Anxiety and Depression scales (DASS-21), and Work Satisfaction and Psychological Capital scale (PCQ-24) were used. The results show that the majority of workers do not present signs of depression or anxiety; However, 14.55% expressed levels of anxiety and depression that varied between severe and extremely severe. Regarding stress, 89.09% of those surveyed showed no signs; 10.91% presented levels between mild and moderate. In psychological capital, the average values were: 35 in efficacy, 36 in hope, 34 in resilience and 31 in optimism. Global job satisfaction reached an average of 87 points, 47 in extrinsic satisfaction and 40 in intrinsic satisfaction.