Aplicativo Web para la gestión de atención de los pacientes de CERID

Abstract

Abstract: MACROSALUD S.A. CERID, a diagnostic center located in Guayaquil, Portoviejo and Daule (La Aurora), specializes in radiological imaging. Currently, he faces various challenges in managing the care of his patients. The objective of this project is to improve the existing process by implementing technological solutions. To do this, the SCRUM methodology will be applied, which will allow us to develop software in an agile manner through sprints (short periods of time), which will facilitate the delivery of results in a continuous and efficient manner. The final product will be an easy-to-use web application, the implementation of which will contribute to improving the experience of patients, specialists and administrative staff by having an order of arrival and the ability to establish priorities, reducing unnecessary waits and providing more agile attention. Patients will have more accurate wait times and better communication about the status of their care, increasing patient satisfaction. In addition, with the data collected, statistics will be generated on the quality and efficiency of the service provided. These metrics will allow you to identify areas for improvement and carry out periodic performance evaluations, in order to optimize the patient care process and guarantee more efficient management.