Diseño de estrategias de mejora de la Cultura Organizacional en el Cuerpo de Bomberos de Shushufindi provincia de Sucumbíos basado en el modelo OCAI, año 2025

Abstract

Abstract: This research project aims to analyze the organizational culture at the Shushufindi Fire Department through quantitative research and the use of the OCAI (Organizational Culture Assessment) tool, pioneered by Cameron and Quinn. This tool establishes four types of culture: clan, adhocratic, hierarchical, and market-based. Six questions were formulated, each with four items, and each item with five Likert-based items. These questions measured the current and preferred culture in the next five years. A questionnaire was administered to a sample of 26 employees with open-ended questions, generating dissatisfaction based on the results. This analysis aims to measure the organization's present and future success and failure. The research showed that there are significant differences between the culture expected by employees and the company's existing culture. It reflected the level of commitment, camaraderie, and performance as a public organization, as well as how they perceive leadership and the way they communicate.