Diseño de estrategias de mejora de la cultura organizacional en la empresa OPTEC, basado en el modelo OCA, año 2025

Abstract

Abstract: This research focuses on designing strategies to improve the organizational culture within OPTEC, using the OCAI model as a reference. The study emerged from the need to strengthen internal cultural aspects that influence both work dynamics and the achievement of corporate goals. The main objectives included establishing a theoretical foundation for organizational culture and the OCAI model, diagnosing the current cultural state of the company, and proposing strategies tailored to its needs. The study followed a quantitative approach with a descriptive design. Data collection was based on surveys and a literature review, with the OCAI questionnaire used as the core diagnostic tool. Findings revealed that OPTEC has a predominantly hierarchical culture, both in its current and desired state. There is a noticeable neutrality in decision-making regarding cultural change, and only minimal gaps were observed between the dimensions assessed. Based on these insights, a set of strategies was developed to support cultural alignment and strengthen cohesion within the organization.