Los factores asociados al desgaste en cuidadores formales de una institución privada del sector norte de la ciudad de Quito, durante el año 2024-2025

Abstract

Abstract: The research analyzes burnout among formal caregivers in the healthcare sector of a private institution in northern Quito during 2024-2025. The sample consisted of 29 caregivers, aged between 24 and 45, including nurses, physical therapists, occupational therapists, and social workers who perform direct care functions. The study identifies factors that influence the physical, emotional, and psychological exhaustion of these professionals. A mixed-methods approach was used, along with validated instruments such as the Ad-Hoc Questionnaire, the Caregiver Burden Interview, the General Health Questionnaire (GHQ-12), the Professional Quality of Life (ProQOL-V), and the Maslach Burnout Inventory, which assessed mental health, compassion satisfaction, empathy fatigue, and chronic stress. The study highlights the working conditions that impact the well-being of caregivers, emphasizing self-care, institutional support, and prevention. Its findings promote internal occupational health policies that foster healthy and stable work environments and lay the groundwork for future mental health research aimed at improving service quality and reducing staff turnover.