Factores asociados al desgaste en cuidadores formales de una institución de salud privada, de la zona céntrica de la ciudad de Santo Domingo, durante el año 2024

Abstract

Abstract: This research identified factors associated with burnout among formal caregivers in Santo Domingo, at a private healthcare institution. The objective was to evaluate work overload, burnout, and burnout levels. A quantitative, non-experimental, cross-sectional descriptive methodology was used. The sample consisted of 30 formal caregivers, including nurses, physicians, nursing assistants, psychologists, and physical therapists, who met the inclusion and exclusion criteria. Participants completed the psychological instruments GHQ-12, ProQOL-V, IDE, MBI, and ECZ. The results showed minimal work overload, the presence of empathy fatigue, and variability in levels of emotional exhaustion and depersonalization, with low levels predominating. A low probability of developing burnout syndrome was also observed. Finally, it is concluded that formal caregivers are vulnerable to limited self-care resources, which affects emotional regulation and stress management. However, they maintain an optimal level of mental health, as they report low levels of psychological distress.