Los factores asociados al desgaste en cuidadores formales del sector privado de las ciudades de Quito, Sangolquí y Conocoto de la provincia de Pichincha durante el año 2024

Abstract

Abstract: This research aims to identify factors associated with burnout among formal caregivers in the private sector in the cities of Quito, Sangolquí, and Conocoto in the province of Pichincha during the year 2024. Regarding the methodology, a quantitative, non-experimental, cross-sectional, and descriptive approach was used. The study sample consisted of 29 formal caregivers who met the inclusion criteria. They were also assessed for sociodemographic and occupational characteristics, perceived burden, mental health, empathy burnout, compassion fatigue, and burnout levels. Instruments such as the Ad-Hoc Questionnaire, Burden Interview, General Health Questionnaire, ProQOL V, Burnout Syndrome Scale, and Chronic Work Stress Inventory were used. The results suggest that formal caregivers present mild burden, moderate psychological distress, empathy burnout, and exhaustion. It is concluded that professionals do not perceive significant workload, which is associated with favorable factors such as contractual stability and permanent appointments. Furthermore, burnout is reflected in high emotional exhaustion, moderate emotional detachment, and decreased job satisfaction.