Prevalencia de la salud mental, capital psicológico y satisfacción laboral en trabajadores ecuatorianos, en una institución ubicada en el sector centro de la ciudad de Zamora, durante el año 2023

Abstract

Abstract: This study analyzes mental health, psychological capital, and job satisfaction in a sample of 102 workers from the central sector of Zamora during 2023. The objective was to determine the prevalence of these variables using a quantitative approach with a cross-sectional and non-experimental design. Standardized questionnaires such as DASS-21, Ad Hoc, PCQ-24, and the Job Satisfaction Scale were applied. The results showed a high impact on mental health, mainly in anxiety, where 57.84% of participants reported severe or extremely severe levels, and in depression, present in 25.49%. Regarding stress, 31.37% reported moderate levels. As for psychological capital, a moderate global level was identified, with the highest score in hope (M = 27) and the lowest in optimism (M = 25). Overall job satisfaction was also moderate (M = 63). It is concluded that more than half of the workers present mental health issues, highlighting the need to implement psychological interventions, strengthen psychological capital, and promote policies that increase extrinsic job satisfaction.