Los factores asociados al desgaste en cuidadores formales de una institución publica de la ciudad de Ambato provincia de Tungurahua durante el año 2024 - 2025

Abstract

Abstract: The present study identified the factors associated with burnout in formal caregivers of a public institution in Ambato during 2024-2025, a quantitative approach, non-experimental, descriptive-correlational and cross-sectional design was applied, with a sample of 45 caregivers among doctors, nurses, assistants, psychologists and social workers), using standardized reagents such as the Ad Hoc Questionnaire, ZARIT Scale, GHQ-12, PROQOL vIV and Maslach Burnout Inventory. The results show that 91.1% do not experience work overload and have good mental health, although medium and high levels of compassion fatigue and empathy burnout are observed, the risk of burnout is low, as well as emotional vulnerability and personal involvement, however, 35.6% present high depersonalization, despite a positive perception of personal fulfillment. In conclusion, an adequate general emotional balance is evidenced, but with warning areas that require strengthening self-care, professional recognition and emotional support to preserve motivation and well-being in the long term, in addition, the importance of designing permanent institutional programs for the prevention of burnout is highlighted.