Los factores asociados al desgaste en cuidadores formales del sector centro de la ciudad de Loja, durante el año 2024

Abstract

Abstract: The study aims to identify the factors associated with burnout in formal caregivers in the central sector of the city of Loja during the year 2024. Using a quantitative approach, standardized instruments were applied to assess workload, mental health, empathy-related fatigue, compassion fatigue, and burnout syndrome. The results reveal a sustained emotional vulnerability profile, with a significant presence of empathy-related fatigue, low compassion satisfaction, and symptoms associated with burnout, particularly in the dimensions of depersonalization and low personal accomplishment. Although most participants did not explicitly report feeling overloaded, signs of latent psychological distress were identified. The findings highlight the need to strengthen institutional strategies for prevention, emotional support, and self-care to ensure the well-being of these professionals, and the quality of care provided. The main contribution of this work lies in making visible the emotional impact of the caregiving role in private urban contexts and in guiding actions to improve working conditions.