Modelo de negocio fintech innovador como oportunidad de mejora para el proceso de inclusión financiera y tecnológica de la Policía Nacional

Abstract

Abstract: This research project aims to design and implement a business model that provides the opportunity for improvement in financial inclusion processes at the National Police Cooperative through technological support, providing a plus in the current business model. By determining financial inclusion through the application of fintech technology in the National Police Cooperative, it seeks to empower the financial institution through the use of digital platforms that offer financial services and, at the same time, provide solutions, providing security and accessibility tailored to each user's needs. The expected impact of this research is a change in business models, with this being an innovative model where there is increased access to financial services, enhancing the quality and efficiency of each of these activities, having an impact in rural areas or in those provinces where there is no branch of this financial institution, through the widespread use of digital media and simultaneously promoting digital literacy.