Implementación de un software con herramientas no-code para la automatización del Agendamiento de Citas en el departamento de consejería estudiantil (DECE) para estudiantes de la Unidad Educativa Diocesana Bilingüe

Abstract

Abstract: This research implements software developed with no-code tools to automate appointment scheduling in the Student Counseling Department (DECE) of the Bilingual Diocesan Educational Unit. The agile Scrum methodology was applied to design and test a mobile application that allows students to book appointments securely and efficiently, complying with the requirements of the General Data Protection Regulation (GDPR). The results showed a 100% success rate in the scheduling process, with a low number of errors during tasks, and high user satisfaction, exceeding the usability standards established by ISO 9241-11. This technological solution optimizes the organization of the DECE, improves schedule availability, and facilitates the psychosocial monitoring of students, providing a scalable system adaptable to the needs of the educational community. The project demonstrates that no-code tools represent a viable alternative for educational institutions with limited resource.