Desarrollo e implementación de un sistema web para la gestión y despacho de pedidos en el restaurante El Amazónico

Abstract

Abstract:Restaurants face a high influx of customers in their facilities; therefore, a web system has been considered, developed and implemented that allows customers of the "El Amazónico" restaurant to place orders through strategically installed screens. The methodology included the gathering of user requirements and the implementation of the system using appropriate web technologies to guarantee its operability. During the development of the application, controllers were used to manage categories, products, reservations and users. For coding, Visual Studio Code was used, it has pre-installed libraries such as PHP and SQL database managers, which facilitated the development of the platform's algorithm. Evaluations and tests of the web application were carried out to ensure its correct functioning. Testing confirmed that the platform met the functional requirements established in user stories, simultaneous access by multiple users and the display of menus organized by individual lists and categories. In conclusion, the implementation significantly improved operational efficiency, optimized order management processes and increased customer and staff satisfaction.