El teatro como herramienta de comunicación interna en las organizaciones. Caso de estudio Dirección General de Relaciones Interinstitucionales de la UTPL

Abstract

Abstract: Communication is established as a process in which various channels intervene to transmit information. In organizations, internal communication is framed around transmitting and providing feedback on activities carried out by all involved collaborators. Therefore, the present information focuses on enhancing the internal communication of the General Directorate of Interinstitutional Relations (DGRI) through theater as a communication tool in organizations. To carry out this study, a mixed methodological approach was employed: qualitative and quantitative. Based on this, various research instruments were selected, such as interviews and theater games to obtain qualitative data, and surveys to collect quantitative information. As a result, after conducting the workshop composed of five theater games based on Viola Spolin s technique, it was evident that the collaborators enhanced their interpersonal relationships, an essential element to maintain harmony in the work environment.