Propuesta de mejora en el proceso de elaboración de Shampoo de una empresa de la ciudad de Cuenca mediante simulación de procesos

Abstract

Abstract: In the present study, an improvement proposal for the shampoo production process of a company located in the city of Cuenca is developed through process simulation. To this end, the current process was documented through a time and motion study, after which the process was simulated using FlexSim 2025 Update 2. Based on the data obtained from the simulation, the simulation model was validated using a paired t-test, whose results indicated that there is no statistically significant difference between the simulated results and the real process data. Through the analysis of the simulated process, improvement opportunities were identified, mainly related to the optimization of the water filling operation and the standardization of mixing times. The implementation of these improvements resulted in a reduction of the total process time, achieving a decrease of 37.69 minutes compared to the real process. Finally, the improvement proposal was developed following the PDCA methodology, defining a structured roadmap for the implementation and evaluation of the proposed improvements. This improvement proposal serves as a foundation for future process automation initiatives.