Optimización de rutas y seguridad de carga en el transporte de productos perecederos y secos en la empresa Catering Las Peñas

Abstract

Abstract: The present research aimed to design a logistics optimization proposal for the transportation of perishable and dry products from the offices of Catering Las Peñas, located in the parish of Los Encuentros, to the Las Peñas mining camp of Lundin Gold. The study was developed using a descriptive quantitative approach, through a structured survey administered to operational staff and the analysis of internal records. KPIs such as fuel consumption, cost per kilometer, delivery compliance (ICE), and route time deviation were evaluated. The results showed variability in performance among units, slack in planning, and deficiencies in operational control, especially in shipment traceability and thermal control of perishable products. In response, a redesign of the logistics model was proposed, including route standardization and optimization, operational checkpoints with GPS monitoring, assignment of a dispatch ID, temperature control procedures using monitoring devices, and a contingency protocol with tracking indicators. The proposal seeks to reduce costs and times, strengthen food safety, and increase service reliability in a demanding operational environment for the company.