Propuesta de Optimización de Distribución Urbana de Mercancías Para la Empresa Urbano Express Estrategias Para Una Logística Eficiente y sostenible

Abstract

Abstract: This research was conducted to analyze the optimization of urban freight distribution for the company Urbano Express. The overall objective was to design a proposal for optimizing urban freight distribution for Urbano Express based on strategies for efficient and sustainable logistics. The methodology employed a descriptive and analytical approach, based on a survey of 20 drivers and an interview with the operations manager. The results show that the majority of respondents (45%) rated the current receiving procedures as fair. During the interviews, it was noted that loading, unloading, and delivery times significantly impacted operational problems. Deficiencies were found in distance and time indicators for the two routes typically used. The proposal, which utilizes QGIS, helped reduce both distance and travel time. The study concludes that implementing a geographic tracking system is essential and is considered a viable solution for process improvement.