Propuesta de innovación en la cadena de suministro de repuestos automotrices de marcas chinas a través de una plataforma web innovadora basada en importaciones directas y logística inteligente

Abstract

Abstract: This paper presents an innovative proposal to optimize the supply chain for Chinese automotive spare parts in Ecuador through the development of a web platform that enables direct imports with intelligent logistics support. The research arose from direct conversations with local repair shops and distributors. The objective was to understand, from their own experience, what barriers they face when obtaining spare parts. The most common responses were delays in receiving orders, high costs, and the forced dependence on intermediaries to access certain parts. To gain a clearer picture, surveys were conducted and interviews were held with key people in the sector. This provided concrete, up-to-date, and specific information about the local environment. Based on this, a digital proposal was designed that aims to improve delivery speed, reduce associated costs, and facilitate access to spare parts that are often unavailable. This system includes tools such as real-time tracking, price comparison, and direct contact with trusted international suppliers. Beyond the operational aspects, this solution is expected to contribute to strengthening a sustainable business model designed to support the country's automotive ecosystem. The implementation of this solution is expected to contribute to greater efficiency and competitiveness in the sector.