Salud mental, capital psicológico y satisfacción laboral en trabajadores ecuatorianos del sector norte de la ciudad de Quito

Abstract

Abstract: This study aimed to examine the interplay between mental health, psychological capital, and job satisfaction among 65 public and private sector employees in northern Quito. Utilizing a quantitative, cross-sectional, and descriptive framework, data were collected via the DASS-21 scale to assess stress, anxiety, and depression; the Psychological Capital Questionnaire (PCQ) to gauge personal resources; and the Warr, Cook, and Wall job satisfaction scale. Data analysis indicates that despite the heightened severity of anxiety observed, psychological capital (driven primarily by self-efficacy and hope) serves as an essential resilient mechanism. Regarding job satisfaction, extrinsic factors outweighed intrinsic ones, highlighting a notable deficit in professional autonomy and workplace recognition. Ultimately, the results suggest that organizational well-being hinges on interventions aimed at strengthening internal employee resources to better navigate the demands of today s technological landscape.