Los factores asociados al desgaste en cuidadores formales del sector público de la ciudad de Macas, provincia de Morona Santiago, durante el año 2024

Abstract

Abstract: Formal care constitutes an essential activity within public health systems, especially when caring for individuals in dependent situations demands continuous and specialized intervention. However, the prolonged exercise of this role exposes caregivers to physical, emotional, and organizational demands that significantly affect their psychological well-being and professional performance. This study aimed to identify the factors associated with burnout in formal caregivers within the public sector in the city of Macas, Morona Santiago province, during the year 2024. For this purpose, a quantitative approach with a non-experimental and observational design was applied, utilizing reliable instruments that evaluated the workload, mental health, burnout levels, and quality of life of the participants. The results demonstrated the existence of mental exhaustion and job stress, as well as the presence of risk factors and protective elements linked to compassion satisfaction. These findings provide important data to understand the reality of this group and support institutional planning oriented toward burnout prevention and the protection of their emotional well-being.