Evaluación de los riesgos psicosociales en los empleados administrativos de la empresa Yongping Cía. Ltda.

Abstract

Abstract: The purpose of this study was to evaluate the psychosocial risks affecting the administrative staff of Yongping Cía. Ltda., a company that has experienced growth and progressive diversification of its activities, thereby increasing demands on a lean administrative structure. Given these conditions, it was deemed pertinent to assess organizational factors that could influence employee well-being, performance, and health, as well as to establish a baseline to guide preventive actions. The study population comprised the company's entire administrative staff. Data collection involved administering the Psychosocial Risk Assessment Questionnaire from Ecuador's Ministry of Labor, complemented by a review of documents and observation of the work environment to characterize organizational conditions. The results showed a predominance of low and medium risk levels; no widespread or dominant critical psychosocial risk conditions were identified within the group analyzed. Key opportunities for improvement related to skills development, recovery and rest processes, workload management, and internal support and coordination mechanisms. In contrast, the dimensions of leadership, work organization, and scope for action and control yielded the most favorable results. Additionally, it was observed that the characteristics of a family-owned business featuring a lean organizational structure and increasingly diversified activities influence perceptions of psychosocial factors in the work environment. The findings provide a technical basis for guiding the implementation of preventive measures aimed at enhancing workplace well-being, preventing psychosocial risks, and promoting continuous improvement of working conditions within the organization.