Evaluación y propuesta de mejoramiento del clima laboral de la Empresa Eléctrica Provincial Galápagos, año 2015.

Abstract

The Electric Company of Galapagos – ELECGALAPAGOS S.A., is part of the strategic sectors of the country. At the moment holds a certification in Quality Management System ISO 9001-2008, nevertheless presents an institutional problem regarding to acknowledgment and benefits for its workers, dissatisfaction shown through workers surveys to assess the prevailing working environment in the company. The present research project aims to show proposals to improve the working environment in ELECGALAPAGOS S.A., One of the alternatives is the implementation of a variable salary system, which do not affect the company budget, but allows the recognition of workers efficiency in the fulfilment of targets, as well as symbolic recognition which encourages their performance and can be quantified by efficiency ratings. Emphasis on training plans which help to develop strategies for the organization and finally a financial analysis is performed to determine the amounts that ELECGALAPAGOS SA, would withdraw from the application of the variable remuneration. KEYWORDS: ELECGALAPAGOS S.A., electric power, efficiency, efficiency ratings, variable remuneration, training.