Mejoramiento de la calidad de atención en el servicio de odontología para el Puesto de Salud Nambija de Zamora 2015

Abstract

In the post of health Nambija, of the Zamora Canton of the province of Zamora Chinchipe, there was on inadequate quality of care of dental service, so it was necessary to design and implement a project for the strengthening of dental care, in order to increase the level of satisfaction of the users of this service. This project started from the need to improve the quality of dental care, through the application of standards of oral health promotion and education, attention to priority groups, to achieve customer satisfaction , being the direct recipient the professional dentist that the users of the coverage area works in this health post and the indirect beneficiaries. The results of the execution of this work were the application of quality standards in oral health, the strengthening of the promotion and education in oral health users and comprehensive attention to specific groups according to standards of the Ministry of public health, this has led to the improvement of this service in the establishment of health, with the application of scientific knowledge technical and human.