Plan de gestión de conocimiento a través de nuevas tecnología y aplicaciones Web 2.0 en la Dirección Cultural Guayaquil en el año 2013

Abstract

fter the transition process in October 2010 between the Central Bank of Ecuador and the Ministry of Culture and Heritage, computer systems were not transferred to this Ministry. Through the Plan Knowledge Management through new technologies and Web 2.0 applications will allow the Guayaquil Cultural Department have an Integrated Information System Administrative, financial and cultural that will provide the following benefits: 1. handling and loss should be avoided documents. 2. detailed record of the information requirements of internal and external users. 3. Control the use and distribution of documentation. 4. Having integrated administrative, cultural and financial areas, requires a timely and efficient manner 5. relevant, comprehensive information. These benefits are relative to the system, compared to profits that will provide the use of technology and Web 2.0 applications such as blogs, Wikis, Facebook and Twitter are directly related to knowledge management which is to transmit experiences, information and skills of a person or group of people to others of the same organization or outside it, the benefits of implementing indicated are: 1. to improve internal and external communication. 2. Position the Cultural Directorate Guayaquil through social networks. 3. Establish a means of discussion with the blog. 4. Unify the name of networks and technologies. 5. Do not generate additional costs. The first chapter is the theoretical framework, which represents the theory in which this investigation is based. In the second chapter the legal basis, regulations and internal policies, the structure of the Ministry of Culture is exposed, and a proposed organizational chart is done. In the third chapter a comprehensive analysis of the current state of information management and the use of Web 2.0 applications in the fourth and final chapter takes the knowledge management plan based on new technologies and Web 2.0 applications is made.