Diagnostico de responsabilidad social en la COAC Fondo para el Desarrollo y la Vida “Fodvida” Ltda., desde la perspectiva de sus clientes, empleados, directivos y sociedad, 2014

Abstract

This research paper "Diagnosis of social responsibility in the COAC Fund for Development and Life" Fondvida "Ltda., From the perspective of its customers, employees, managers and society, 2014" surge of interest in understanding the activities develops financial institution in the area of ​​Social Responsibility, taking appropriate measures with regard to responsible behavior. To start this study the theoretical foundation on which I have relied to learn about social responsibility as well as its principles and activities carried out in different areas of action arises. an analysis of the current situation of the COAC, starting with its institutional history, where you can meet the mission, vision and values ​​under which it works, the collection of information was done through questionnaires was performed. Finally the results, conclusions and recommendations for the identified activities follow a continuous process and can implement its action by involving different stakeholders are presented, based on the guidelines of this investigation