Diseño de un Sistema de Gestión por Procesos en una Organización No-Gubernamental: Caso “Sociedades Bíblicas Unidas en Ecuador”

Abstract

This work focused on process management is performed management Project management United Bible Societies of Ecuador, according to the rights established in the Constitution of the Republic of Ecuador and the labor code. We have the general objective assessment of the efficiency and effectiveness with which the resources available and the system of organization and processes are handled. The first step is to look at the big picture and focus on each component. In the first chapter, the methodological considerations of this research in addition to their objectives and success parameters are presented. In the second chapter, all the theoretical foundations on which this research project, such as the methodology of process management, strategic planning and manuals are built are observed. In the third chapter the diagnosis of the institution object of study of this research is initiated and the absence of clear processes is determined, plus an initial survey of the processes are performed in order to present a proposal to its implementation. In the fourth chapter, the proposed process management research already shows, considering the initial survey conducted in the third chapter and its proposal for operationalization and performance measurement. Finally in the fifth chapter a proposal for implementation of the information gathered considering operating restrictions is already showing