Evaluación de la madurez de la arquitectura de negocio de pequeña y mediana empresa (PYME) en el Ecuador y propuesta de modelo de gestión empresarial

Abstract

With the purpose of evaluating the business architecture maturity of PYMEs in Ecuador, the present work first defines a strategy for capturing requirements and needs, in order to know the current state of the enterprise architecture of Megamodelauto, delimiting the operational functions and the business lines which are oriented to customer service. Supported by the TOGAF framework for business architecture, the company is evaluated in each domain, going through each of the phases of the TOGAF ADM, until it can determine the maturity, using the EAMM model. With all the information gathered about the current state of the Megamodelauto enterprise, it is now possible to define an improved business management model, oriented to the efficient execution of the business and support processes that make up the company's value chain, the which adopting this model will be more likely to meet the objectives of the mission and to achieve the vision.