Levantamiento, definición e implementación de Procesos del Área de Producción - Capa de Negocios del Grupo Monterrey, utilizando la descripción del Modelado Arquitectónico ADM TOGAF

Abstract

Abstract: Nowadays information technology (IT) is essential within organizations to meet their business objectives, however, is no coincidence hear that companies use technology services without having established processes. The Monterrey Enterprise Group (GEM) is a company concerned to define their processes to leverage the competitive advantages of IT services due to this problem lifting and implementation of processes in the production area under the Framework of Open Group suggested (TOGAF). TOGAF phases can be used depending on the needs of the organization. It was proposed to survey Layer processes using Business Architecture (BA), because it allows you to manage capacity, continuity, availability and indicators that the organization possesses. Known issues that had GEM analysis of the current situation of the processes was made, and lifting and manual optimization processes are defined, according to Business Process Management (BPM) delivery processes were designed Services for further automation in the Bizagi tool.