Implementación de una propuesta de mejoramiento del clima laboral en el Centro de Formación y Capacitación Laboral para Ciegos; CEFOCLAC, agosto, 2013

Abstract

Abstract: The intervention identified the conditions of the work environment in the CEFOCLAC and proposed an improvement plan to increase productivity and worker satisfaction based on the conceptualization of organizational climate and how communication, interpersonal relationships and personal well influence the achievement of goals within the organizational culture. A survey that measured variables of climate and organizational culture was used, trained human talent through workshops, awareness and motivation to design and implement an effective system of internal communication, interpersonal relationships and personal wellbeing. The results showed that the working environment was changing environment due to multiple factors that were experienced as lack of motivation and job dissatisfaction achieving ambiguous relationships, informal communication, moderate teamwork, lack of personal wellbeing. They reached agreements to improve internal communication, maintain and strengthen the good working environment, teamwork for decision making related to rehabilitation, vocational training and maintain systematically evaluate job satisfaction job performance product.