Diseño e Implementación de un Sistema de Control de Gestión, para el estándar Almacenamiento de la función Gestión y Uso de Medicamentos de un Hospital Gineco-obstétrico de la ciudad de Guayaquil, basado en el Cuadro de Mando Integral y alineado a las políticas de un organismo internacional para la acreditación en servicios hospitalarios

Abstract

The present project aims, provide a management tool with a strategic approach, allowing the reduction the existing gaps, in order to achieve international accreditation of the standard storage function, and use of medications for hospitals. This proposal stands the multidisciplinary and coordinated participation of staff intervening, in the search for the continuous improvement of processes and related procedures. Through a strategic analysis of the internal and external factors, the current situation against the requirements of the standard were evaluated, and was subsequently defined the strategic map, strategic initiatives and its elements of measurement in the balanced scorecard. Its implementation will enable the hospital: optimization of resources, reach of objectives, taking advantage of opportunities for innovation and organizational learning; as well as the assurance of the conditions for the conservation and protection of drugs during its useful life, maintaining the characteristics of quality, safety and efficacy of them, becoming a visible commitment of the hospital to improve the safety and quality of patient care.