Modelo de gestión por procesos para el área de Talento Humano en la Cooperativa de Ahorro y Crédito CACPE ZAMORA de la ciudad de Zamora 2014.

Abstract

The cooperative CACPE ZAMORA Ltda.; in recent years has grown pretty fast in the income of partners seeking economic and financial, needs in products and services according to your needs and requirements, to meet this demand the cooperative requires of persons trained in the various areas that keeps the institution. Therefore, this model of process management for the area of human talent for the cooperative CACPE ZAMORA, deepening the process of recruitment, selection, training, as well as to further the evaluation of staff, intends to so it is essential to implement this model that will serve as a guide; allowing to count on the support and provision of information by your manager and managers, concerning the technical skills of the talent of its strategic partners, for the development of its functions, having talents specialized in the different branches and services that has the entity. In short thesis speaks of the history of the cooperative, main management indicators, the detail of each of the processes for the management of human talent, competencies and evaluation staff, ending with conclusions and recommendations