Propuesta de un sistema de gestión con responsabilidad social empresarial para el Hostal la Castellana en el período 2015

Abstract

This research paper entitled "Proposal of a management system with corporate social responsibility for the Hostal la Castellana" aims to contribute to the community by providing a management process with a range of CSR ISO 26000 standard seeks to strengthen human rights, labor practices, relationship with consumers, policy management of the organization and acting socially responsible thinking in a sustainable and sustainable environment through the service offered by the organization. With the guidance of social responsibility it is proposed to recommend, guide and support the activities of the organization to establish good relations with stakeholders making commitments and activities among stakeholders and the company in compliance with the requirements of preservation and environmental impact. This thesis presents in its management system several proposals towards a plan of action and benefits based on social responsibility ISO 26000 under a plan of action for the implementation of a management system also comes with responsibility social to the organization. KEYWORDS: ISO 26000, Social Responsibility, sustainable, human rights, organization, community and consumer.