Responsabilidad social, en el sector público (Superintendencia de Bancos del Ecuador), enfoque de la relación de la sociedad con la entidad

Abstract

Public sector entities, as the main representatives of the government administration, face significant processes of change, sometimes generated by endogenous factors and others are due to the strong influence of exogenous factors brought about by the processes of globalization and the knowledge society, which requires these institutions to deal with multiple and growing demands and challenges of the various stakeholders with which it interacts. The design of a model of social responsibility to the Superintendencia de Bancos, has two important aspects, such as financial education is to deploy initiatives to create a financial literacy in the population; and the establishment of a sustainability report which will include measurement, disclosure and accountability in front of groups of internal and external stakeholders in relation to the performance of the entity.