Elaboración de un sistema de acciones para la motivación en el desempeño laboral del personal docente, administrativo y de servicio de la Universidad Católica de Cuenca, Sede Cañar.

Abstract

The aim of this work was to elaborate an action system for the laboral performance of the employees from the Catholic University of Cuenca, seat of Cañar, due to the detected demotivation in the main quantity of the personal by means of the direct observation and the applied instrument. For Its development it was necessary to do a diagnosis to determine worker´s motivational level from the institution thus identify the weaknesses in the performance. The research was placed in a descriptive study, under the modality of possible project. From this moment on there was fixed the methodology, applying surveys and observations that facilitated the elaboration of an action system to improve the laboral performance and so their motivation. The proposed action system will permit to increase the motivation, the resolution of disagreements related to the laboral performance of the employees taking into consideration the employee’s motivation level that is not satisfactory and in consequence it does not obtain the expected results by the managers from the University.