Estrategia de comunicación integral y sus incidencia en la atención a los usuarios del Hospital Napoleón Dávila Córdova del Cantón Chone en el año 2014

Abstract

The vision and mission of public health institutions of Ecuador, are regulated in order to ensure excellent care through processes that comply with the provisions of the constitutional framework, so the design of this PLAN OF INTEGRAL COMMUNICATION General Hospital " Napoleon Cordova Davila "Canton Chone, with proper implementation will achieve a marked improvement in the quality of care and user satisfaction to make known to the community services provided by the health unit.

I propose an efficient communication system to improve the whole process, achieving fluency with an agile and timely care; with proper disclosure of hospital services offered along with procedures and protocols to be followed; and the use of communications technologies and made available to internal and external users.

With this instrument the lack of a comprehensive communication plan that addressed by the Communication Management allow you to efficiently and effectively achieve benefits for an average population of 325,000 inhabitants is exceeded.