Diseño de un modelo de gestión por procesos para la obtención de títulos de tercer nivel de los egresados de la Escuela de Ciencias Administrativas y Contables de la Pontificia Universidad Católica del Ecuador Sede Santo Domingo, Año 2015

Abstract

Abstract: In this paper it was collected, systematized and analyzed information related to the the processes and subprocesses that are developed for the obtaining of third level titlings in the School of Management and Accounting from the "Pontificia Universidad Católica del Ecuador Sede Santo Domingo (PUCE SD)", with the aim of proposing a model of process management to improve the quality of the third level of higher education degree services. The construction of the macro process map allowed to have an appreciation of the institution and locate the processes of the present study in the entire management. The lifting of the processes of drafting development plans of graduation works allowed to determine flows, sequence and component of inputs and outputs. Three types of titulation modalities are proposed: Cumulative exam, Research Project and Indexed Article for publication. The processes that must be implemented are proposed. The proposal of a process management model, with three modalities for qualification, will improve the quality of services titling third level education offered by the Escuela de Administración y Contabilidad PUCE SD. It is recommended the implementation of the three modes of qualification proposals as they will allow improving the quality of titling services, the compliance with the provisions as provided by the Consejo de Educación Superior, will support the accreditation of the campus and the categorization improvement.