Análisis de la modalidad de teletrabajo y su incidencia en el desempeño laboral para la empresa Mabel Trading S.A. durante la emergencia sanitaria 2020 2021, en la parroquia Llano Grande de la ciudad de Quito, Ecuador

Abstract

Abstract: The aim of this final degree project was to establish the incidence of teleworking in the productivity of Mabel Trading S.A. company, during the period between march 2020 toward december 2021 and to propose strategies and actions forward to increase labor productivity during the development of teleworking; for which a descriptive transversal investigation was made using a mixed type methodology because of the quantitative and qualitative instruments that were applied. Through an interview made to the Head of Talent Management of the company, a survey conducted to the 66 workers that performed teleworking during the study period and the review of primary and secondary sources of information, it was determined that teleworking had a positive impact on its productivity, because thanks to its implementation during the stoppage of activities during the Covid-19 pandemic situation, the company was able to carry out strategies to minimize the impact of the closure of mall stores and to introduce a new business line forward to increase sales.