Nivel de madurez de los procesos de gestión administrativa, en los emprendimientos del cantón Oña, provincia Azuay, periodo 2021 2022

Abstract

Abstract: The enterprises that have an optimized level of maturity are capable of carrying out excellent administrative management, which is why the objective of the research is to determine the level of maturity of the administrative management processes of the enterprises of the Oña canton, for which analyzed 119 enterprises through a survey and allowed the collection of information to later process it and identify weak points. The Object Management Group model was applied, through which the level of maturity was determined through the characteristics that each level possesses, concluding that the majority of the enterprises are at a level I, while levels II, III, and IV are the enterprises that correspond to manufacturing industries, as well as the enterprises that do not meet all the levels are those that belong to the commerce and services sector; in level V all enterprises have reached this level. As a proposal for this research, strategies are proposed to increase the level of maturity of the enterprises through a strategic plan.